Data Deletion Request

You can request deletion of the following types of personal information:

• Website Data: Information submitted through contact forms, quote requests, or newsletter subscriptions
• Facebook/Instagram App Data: User IDs and any data received through our app integration (if you authorized our app)
• Marketing Communications: Email addresses and preferences stored for promotional purposes
• Account Information: Any profile or account data (if applicable)

Important Note: Our Instagram gallery integration displays public posts from our business account (@wizzswraps). This does NOT collect personal data from visitors simply viewing our website. Data deletion requests only apply if you specifically authorized our Facebook/Instagram app through Facebook Login or similar features.

1. Verification: We may contact you to verify your identity before processing the request to ensure data security
2. Processing Time: We will process your request within 30 days of verification
3. Confirmation: You will receive an email confirmation once your data has been permanently deleted
4. Exceptions: Some data may be retained if required by law or for legitimate business purposes (e.g., accounting records, dispute resolution)

Confirmation Code: When you receive a deletion request confirmation, you'll be provided with a unique confirmation code for your records.

• Irreversible Action: Data deletion is permanent and cannot be undone. Make sure you want to proceed before submitting your request.
• Active Services: If you have active bookings or ongoing services, deleting your data may affect our ability to provide those services. Consider waiting until services are complete.
• Legal Retention: Certain data may be retained for legal, accounting, or regulatory purposes (e.g., VAT records must be kept for 6 years). We will inform you if any exceptions apply.
• Third-Party Data: Data stored by third parties (e.g., Facebook, Instagram, payment processors) must be deleted through their respective platforms. We can only delete data we directly control.
• Marketing Unsubscribe: If you only want to stop receiving marketing emails, you can simply click "Unsubscribe" in any promotional email instead of deleting all your data.

Under data protection laws (including GDPR and UK GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Delete your personal data (this page)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain types of data processing

To exercise any of these rights, please contact us using the information below or on our Privacy Policy page.